Offer and Terms of Use for the Buyora.ai Service

This is an English translation for convenience. The Russian original governs.

Revision dated October 19, 2026. Valid with [ДАТА_ВСТУПЛЕНИЯ].

1 Sides and subject

Sole proprietor Romashenko Roman Alexandrovich, TIN 236101223048, OGRNIP 315236100011203, address St. Petersburg, Duderhof Canal embankment, 4, bldg. 1, apt. 428, hereinafter the Contractor, invites adult capable individuals, individual entrepreneurs and legal entities, hereinafter the Client, to enter into an agreement on the terms of this offer. For an organization, authorized employees gain access as its users. If a citizen purchases a service for personal, family, household and other needs not related to business, he is a consumer; his rights are also determined by the Law of the Russian Federation No. 2300-1. The method of payment by personal card or account does not in itself determine consumer status.

The Contractor provides remote access to the Buyora.ai program at the address https://buyora.ai under the terms of a simple non-exclusive license and provides the document processing and support services provided for in the order. The Contractor confirms the existence of the rights necessary for such provision. Copyright holder of the program: [ПРАВООБЛАДАТЕЛЬ_И_ОСНОВАНИЕ_ПРАВ].

Permitted uses: working through the web interface with the Client’s applications and documents, receiving and checking processing results, comparing offers and uploading results for the Client’s activities. Territory of use: Russian Federation; other access is permitted within the limits of the law and agreed terms of data processing. The license is valid within the paid period and number of jobs. No source code, resale or sublicensing rights are granted.

2 Conclusion of the contract and accounts

Acceptance is made by paying for the order on the website through acquiring or by paying the invoice. Before payment, the Client is provided with this offer, final price, tariff, volume, period, refusal procedure and information about the Contractor; a separate action confirms acceptance of the terms. When paying an invoice, a link to the edition of the offer and the contents of the order are included in the invoice. The Contractor retains the edition, order and confirmation of acceptance. With free demo access, the terms of use are accepted as a separate action without the obligation of further payment. Creating an account does not in itself create an obligation to pay for a subscription.

The person acting on behalf of the Client confirms his authority. The administrator manages workstations and employee access. Transferring one account to different people and providing access to unauthorized persons is not permitted. If access is compromised, the Client will immediately notify info@buyora.ai.

The order to the address https://buyora.ai/en/legal/data-processing applies to documents of the Client, who himself acts as an operator of the transferred personal data, in particular an organization or individual entrepreneur. For a citizen’s own data for personal use, the role of the service owner described in the Policy and the necessary separate consents are applied. The selected external processing route is fixed for the corresponding task. Consents of individuals to the processing of their own data are issued separately and are not included in the acceptance of the offer.

3 Features and limitations

The current set of functions and supported formats are indicated in the order and tariff description. Main scenario: uploading an application and ready-made proposals, extracting and comparing data, user verification, comparison and export. Mail integrations, supplier searches, estimating calculations, margin control and other functions are provided only if their availability is explicitly stated in the order. The roadmap is not a commitment to deliver a feature by a specific date.

AI results may contain omissions, incorrect matches, and other errors. The user checks the nomenclature, quantity, specifications, units, prices, taxes, delivery and timing before using the result. The Service does not enter into transactions on behalf of the Client without separate authority and does not guarantee certain savings, profits or choice of supplier.

4 Tariffs and period

The subscription billing period is one month from the date of activation until the corresponding date of the next month; in the absence of such a date - until the last day of the next month. Subscription is paid in advance. Individuals pay through the acquiring payment form [НАИМЕНОВАНИЕ_ЭКВАЙРИНГА], organizations and individual entrepreneurs can pay the invoice by bank transfer. Access is activated no later than one business day after confirmation of payment, unless another specific period is disclosed before payment. In relation to the consumer, the moment of fulfillment of the payment obligation is determined by law and is not arbitrarily transferred to the date of the Contractor’s internal reconciliation. If payment verification is required, the purchased period begins with actual activation.

Tariff | Price per month | Jobs | Loans

Start | 9,800 rubles | 1 | 1 000

Team | 19,800 rubles | Up to 3 | 5,000

Department | 29,800 rubles | Up to 5 | 10,000

The workplace is intended for an employee who downloads and processes procurement documents. Viewing by a manager without launching paid processing does not require a separate paid workplace, if such a role is available in the current version. The amount of shared storage and the allowed file size are specified in the order: [ЛИМИТЫ_ХРАНИЛИЩА_И_ФАЙЛОВ].

An additional package of 1,000 credits costs 5,000 rubles. The period for its use is 90 calendar days from enrollment. Subscription credits are used first, then purchased packages in order of closest expiration. Access to spending additional packages is provided with an active subscription. Unused subscription credits do not carry over at the end of the period; additional packages are retained within their expiration date.

A paid pilot for 30 calendar days costs 19,800 rubles, includes up to three jobs, 5,000 credits, an introductory meeting and assistance with the first comparison for a total of up to two hours. Additional work is agreed upon separately. The pilot does not automatically switch to a paid subscription.

The prices indicated are final prices payable. Additional fees for the consumer's chosen acceptable payment method are not added to the price of the same offer. Checks are sent to the provided email or telephone in the cases and in accordance with the procedure of Law No. 54-FZ. The acquirer does not receive the contents of the uploaded supplier quotes to process the payment. Tax regime and VAT condition: [НДС_СТАВКА_ИЛИ_ОСНОВАНИЕ_НЕОБЛОЖЕНИЯ]. Automatic debits from a bank card are not applicable under these terms and conditions. The extension is made by a new payment for the order selected by the Client.

5 Accounting for loans

Credit is the unit of processing volume in Buyora.ai. It is not a crypto asset, electronic money or a means of payment between users. One successfully processed item line on a requisition or supplier quote consumes one credit. Service headers, empty lines and technically created duplicates are not charged.

An application for 100 lines and three supplier quotes of 100 lines each consume 400 credits. The new content version of the document is a new processing; correction of the result by the user, viewing, export and technical repetition due to a service error are not paid again. If a retrieval error is identified that requires reprocessing, the associated credits are restored after the case is reviewed.

Before starting, a consumption estimate is shown; the actual write-off is determined by the number of successfully processed product lines and is reflected in the history. If the exact number is not known in advance, the task is limited to the user's chosen available budget, and continuing beyond it requires a new user action. The reservation is not a final write-off. A result not obtained due to a technical failure does not consume credits.

When 80% and 100% of the package is spent, a notification is sent in an available channel. Once the limit is exhausted, new paid transactions are suspended until the package is purchased or a new period begins. Viewing and exporting existing results are preserved within the scope of the current access.

6 Client Documents and External Models

The Client retains the rights to the original documents and grants the Contractor a limited right to use them solely for the execution of the contract, including the involvement of agreed processors. Submitting documents does not constitute permission to publish, sell data, or train models on your own.

At the current stage, the service uses third-party LLMs and carries out cross-border data transfer along the routes specified in the registry. The registry at https://buyora.ai/en/legal/ai-processors discloses the legal entities of recipients, countries, volume of data, retention periods, training mode and subprocessors. The client, before launching the corresponding processing, gains access to this information and confirms the instruction for a specific route. An unspecified or unauthorized route is not used.

The Client ensures the right to transfer commercially confidential information and lawfully order the processing of personal data of other persons. If there are no necessary grounds, documents are uploaded from which such information is excluded. If a person remains identifiable after removing explicit identifiers, the data continues to be treated as personal.

Compliance with localization, notification procedures for cross-border transfers and requirements for recipients is the responsibility of the relevant operator and processors, within the limits of the law. The Client's confirmation does not relieve the Contractor from his own responsibilities. External processing is suspended if a violation, prohibition or absence of a mandatory basis is detected.

7 Privacy

The parties maintain the confidentiality of non-public documents, prices, conditions, accounting data and other information received in connection with the agreement. Access of employees and processors is limited to the extent necessary for performance and obligations of confidentiality. Transfer to an authorized processor does not constitute permission to disclose information to an indefinite number of persons.

Exceptions include publicly available information, information obtained independently and legally, and disclosure required by law to the required extent. Confidentiality obligations are valid for the duration of the contract and three years after its termination; For personal data, trade secrets and other protected information, the deadlines and requirements established by law also apply.

8 Support and Availability

Applications are accepted at info@buyora.ai to [ЧАСЫ_И_ЧАСОВОЙ_ПОЯС_ПОДДЕРЖКИ]. Initial response deadline: [СРОК_ПЕРВИЧНОГО_ОТВЕТА]. A specific Availability Level Agreement is only valid if agreed upon separately. The Contractor reports significant planned work in advance, whenever possible, and takes measures to restore work in the event of failures.

The failure of an external provider is not automatically recognized as a force majeure event. If paid processing is not possible, the Contractor offers a repeat without write-off, an agreed upon other route, or a refund for the unprovided part in accordance with the conditions below.

9 Refusal to renew and return

The client may cancel the next period without paying a new invoice, or send a request for early termination to info@buyora.ai. The contractor identifies the applicant under the contract without requiring redundant data. The return procedure under a separate individual agreement can be specified without limiting mandatory rights.

For organizations and individual entrepreneurs operating for business purposes, in case of early termination upon application, the cost of the unexpired part of the subscription is returned in proportion to the calendar days remaining after the date of termination. For the used part of the period, the fee is retained. Separately purchased unexpired packages will be refunded based on the number of unused credits. The same processing is not deducted repeatedly from different amounts.

If it is impossible to provide access or processing due to circumstances for which the Contractor is responsible, the cost of the unprovided part will be returned; by agreement, extension of access is allowed instead of refund. For an organization or individual entrepreneur, the refund is made within ten working days after receiving the application and the necessary payment details, usually in the same way the payment was received. For the consumer, a separate rule below applies; it is impossible to extend its legal period by waiting for optional documents. Erroneous and repeated payments are returned after reconciliation.

10 Liability and disputes

Each party is responsible for fulfilling its obligations in accordance with the law and the contract. Verification of the result by the user does not relieve the Contractor from liability for his own violations, unlawful transfer of data or failure to comply with agreed measures. The parties do not establish a complete exemption from liability for any errors of AI and actions of processors.

The Contractor has the right to suspend operations that violate the law or the contract to the extent necessary, notifying the Client of the reason and the possibility of eliminating the violation, unless notification is prohibited by law. The undisputed portion of the data remains available for downloading whenever permissible and technically possible.

For a business dispute, before going to court, the party sends a claim to the contractual email or postal address; the response is sent within 15 working days, unless the law establishes a different mandatory procedure. For the consumer, filing a claim is not a mandatory condition for judicial protection, except in cases expressly established by law; special deadlines for consideration of his claims shall take precedence. The dispute is considered under the legislation of the Russian Federation by a competent court, taking into account the jurisdiction and jurisdiction established by law.

11 Change period and data after termination

New prices and essential conditions apply to the next order after they are communicated to the Client. Changing the published text does not reduce the paid volume of the current period and does not replace the required new consent to data processing.

After termination of the subscription, the Client is given up to 30 calendar days to upload documents without new paid processing. After this period, documents are deleted unless other storage is legally agreed upon. If the law requires earlier termination of processing or deletion of personal data, the legal deadline will apply. Backups are included in the deletion procedure.

A significant change in recipients, countries, purposes or mode of study requires re-verification of the legal basis and required notifications. Documents are not switched to a new foreign route only due to a register update.

12 Details and related documents

Contractor: Sole proprietor Romashenko Roman Alexandrovich. INN 236101223048. KPP does not apply. OGRNIP 315236100011203. Address St. Petersburg, Duderhof Canal embankment, 4, bldg. 1, apt. 428. Email for contracts info@buyora.ai. Current account [РАСЧЕТНЫЙ_СЧЕТ]. Bank [БАНК]. BIC [БИК]. Correspondent account [КОРРЕСПОНДЕНТСКИЙ_СЧЕТ].

Related documents: Personal Data Processing Policy https://buyora.ai/en/legal/privacy; Data Processing Order https://buyora.ai/en/legal/data-processing; Use of AI and External Processors https://buyora.ai/en/legal/ai-processors; Cookie Policy https://buyora.ai/en/legal/cookies.

13 Consumer rights and refusal of services

The consumer has the right to refuse services at any time, including before the end of the period. The application can be sent to info@buyora.ai or submitted through the available form in your personal account. It is enough to identify the order and report the refusal; Providing a passport or using a specific bank is not a requirement for a regular refund.

For the consumer, the more favorable payment option provided for in this offer and the mandatory rules of the law are applied. For services not provided, the prepayment is returned minus only the expenses actually incurred that are allowed by law and directly related to the execution of his contract and confirmed by the Contractor. A fixed penalty for refusal, an arbitrary percentage of withholding, or declaring all loans non-refundable do not apply. Using part of the credits does not mean automatic provision of all services for the paid period. The license language is not used to circumvent any applicable consumer warranties.

Refunds to the consumer under this offer are made no later than ten calendar days from the date of receipt of the request; If the law establishes a shorter period or another mandatory procedure for the relevant requirement, the law shall apply. In case of deficiencies or violation of deadlines, the requirements provided for in Articles 28–31 of Law No. 2300-1, as well as other legal remedies, remain.

Consent to advertising, analytics, additional services and autopayments is not included in the mandatory acceptance of the offer. The agreement does not limit the right to choose a court under Article 17 of Law No. 2300-1, the right to penalties, compensation and fines provided for by law. Preliminary removal of responsibility from the Contractor for any consequences of the work of the AI ​​does not apply.

Automatic write-outs are not provided for in this edition. If they are connected separately, before switching on, the consumer is informed of the price, frequency and cancellation procedure and his separate expression of will is obtained. Electronic acceptance of refusal to use previously transmitted payment details is provided; after such a refusal, periodic write-offs on them are terminated in accordance with paragraph 4.2 of Article 16.1 of Law No. 2300-1.